FAQs

Hopefully we cover many of your questions below. But, feel free to ping us at paul@ouisi.co if you have any other questions!

Tell me more about the cards themselves! The cards are 3” by 3” and on a thicker stock than normal playing cards. The cards will feel like a stack of durable matte polaroids more than a deck of regular playing cards.

Are there other components inside for all the different games? There are numerous ways to use OuiSi, some of which require different components. To keep the the price of OuiSi down as much as possible (and to reduce packaging and waste), we decided that things like tokens, a blind, pencils, markers etc. could be easily found around the house. Also, we are adding new games as we go (with those instructions on our website), and we can't account for potential components.

Who took the photos? All photos are original. We took the photos over a two-year period, admiring the small details in our everyday lives. Sometimes we specifically looked for patterns/shapes/colors for matches to photos we had already selected. Sometimes, it was serendipity.

How do your cards foster mindfulness and empathy? In our blog, we wrote about these topics. Here's the one on mindfulness and the one on empathy.

Where are the games made? The design work was done in Brooklyn, but manufactured in China. We looked hard for a local solution, but the technical ability, quality and professionalism found with our overseas manufacturer was second to none globally. They've done a great job.

When will I receive my order? In the US, two to six days. In Canada and the EU, six to ten days.

What do I do if I never received my order? Email us! We'll get to the bottom of it for you.

What do I do if I received a defective order? That sounds terrible. Email us and we will make it right by you.

Where are you located? Brooklyn, NY.

How do I contact your company if my question isn’t answered here? Email us! paul@ouisi.co or feedback@ouisi.co